At ACCORD we provide affordable peace of mind ensuring that your networks, PCs, Macs, emails, telephony and mobile devices are running efficiently.

We believe that IT should enhance your business, not be a drain on it, so our packages are designed to allow you to focus on what you want to be doing – making your business a success!

Affordable IT services you can’t afford to be without

  • Could your business run without technology?
  • Is your data backed up & quickly accessible?
  • Are your systems totally secure?
  • Are you paying too much for your IT support?

We’re not like other IT COMPANIES

The big difference is that because of the way our packages work, we all benefit when nothing goes wrong with your IT.
With most other companies, their profit is earned when things go wrong for you, so there’s every incentive for them to allow that to happen.

For more details and to get 1 to 1 discussion, please Contact Us

Technical Support Services

Accord-IT’s Infrastructure Management & Support services are delivered based on specific customer needs and budgets. With a core objective to reduce costs, enhance efficiency and continuity of qualified support resources. Our service offering encompass desktop and server management, data centre management, network and communications management, and technical assistance as well as business continuity and disaster recovery services.

Typical service portfolio may include the following services / tasks:
  • Manage Hardware & Communication Network
  • Maintain Network security.
  • Maintain virus and other software patches as and when required.
  • Maintain user profiles.
  • Maintain periodic backups for all databases residing on the server.
  • Maintain periodic backups for all user data residing on the server.
  • Manage software licenses.
  • Facilitate in managing hardware contracts.
  • Facilitate in managing network contracts.
  • Maintain backup resources.
  • Software Installation & Optimization & Trouble shooting.
  • Migration to new software versions.
  • Server optimization
  • Disaster Recovery Services
  • And more…

Our capacity to match the right resource to each of our client’s requirements serves as a cost advantage to our customers.

Besides we also provide dedicated and non-dedicated support services for application software and solutions. Clients will reduce costs and improve performance while maintaining control over the strategic direction of their IT environment.

Some expected benefits include:

  • Availability of technical talent to focus on more strategic initiatives for the company.
  • Significant reduction in current cost of maintaining and supporting IT infrastructure.
  • Focus on core business and functions.
  • A guarantee of price, quality, productivity and service, tied to mutually agreed-upon performance levels (long-term and mutually beneficial relationship).
  • Access to new technologies that enhance business performance.
  • Maintenance or improvement of current IT service levels.